Web Outlook 365
The faster way to get things done on the web with built-in features for staying organized, researching, and discovering. Achieve what matters to. Use the instructions below if you want to connect an account to your Outlook on the web (work or school) account in Microsoft 365. If you're using Outlook.com or Hotmail.com, see Add your other email accounts to Outlook.com for instructions. If you're using Gmail, first follow the steps in Prepare your Gmail or G Suite account for connecting to.
Web Outlook 365 Login
-->Web Outlook 365 Signature
Original KB number: 2506626
Symptoms
When a user opens Outlook Web App in a Microsoft Office 365 environment, Outlook Web App opens only in the light version. Therefore, the user doesn't have access to the comprehensive set of features that are available in the standard version of Outlook Web App. This occurs even though the user has a web browser that supports the comprehensive feature set in the standard version of Outlook Web App.
Other users in your organization don't experience these symptoms. When other users open Outlook Web App, they have access to the comprehensive set of features that are available in Outlook Web App.
Cause
This scenario occurs if the user unintentionally selects the Use the blind and low vision experience option in Outlook Web App.
Resolution
To resolve this issue, follow these steps:
Make sure that the user is using a supported web browser.
In Outlook Web App, select Options.
In the navigation pane on the left, select Outlook Web App version, and then clear the Use the Light Version of Outlook Web App checkbox.
Select Save at the top of the page.
Sign out of Outlook Web App. The next time that the user signs in to Outlook Web App, the user is presented with the standard version of Outlook Web App.
More information
The light version of Outlook Web App is optimized to support users who are blind or who have low vision. Additionally, it supports older web browsers. For more info about the light version of Outlook Web App, see Learn more about the light version of Outlook.
Outlook Online
For more info about accessibility features in Office 365, see Accessibility support for Outlook.
Outlook 365
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