Review the Preventing Claims Overview and Labeling Tips to help reduce the chances that you'll need to report a problem.

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If your claim has been denied, select a claim denial reason below to learn about helpful suggestions developed by UPS packaging engineers.

This document contains:

Preventing Claims Overview

To help prevent damage or loss of merchandise goods, we recommend you follow these tips when preparing your package:

1. Choose new, solidly constructed boxes of corrugated material to give appropriate weight support for your package.
2. Ship cases in corrugated shipping containers.
3. Securely seal contents at risk of leakage.
4. Leave at least 2 inches of space around the item being shipped on all sides for protection.
5. Reinforce package edges to protect from bending.
6. Securely seal package closures and seams with reinforced tape.
7. Include complete address information and telephone numbers on the label.
8. Ensure that the label adhesive is compatible with the package surface to prevent the label from unraveling/peeling, or falling off on items such as carpets, fabric rolls, and exhibition boxes.
9. Place a duplicate address label inside the package in case the external label becomes damaged or illegible.

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Labeling Tips

Filling Out the Label:

• Include the receiver's postal code (where applicable) with the complete street address, contact name, and telephone number on the label. Add the suite, apartment, or unit number, if applicable.
• Make every effort to obtain a street address. If you do use a P.O. Box address, include the receiver's telephone number on the label. UPS does not accept Army Post Office (APO) or Fleet Post Office (FPO) addresses.
• Always include your complete return address, including full street address and postal code. For international shipments, include a contact name, telephone number, and postal code.

Label Placement:

• Place the label on a flat surface on the top of the package. Placing the label on a seam, edge, closure, or on top of sealing tape, may hinder legibility.
• Place only one address label on the box. If using a packing slip, place it on the same surface of the box as the address label. When reusing boxes, remove or cross out any old labels or markings.
• Insert a duplicate label or other form of address information inside the package. This will help us locate your package if there is damage to the label or box.
• Ensure that the label adheres to the surface on which it is placed, as some product items can be resistant to adhesive backings (e.g., tires, golf bags, etc.).

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Denial Reason: Package insufficiently sealed or closure failed

Specific claim denials that occur as a result of insufficient seal or closure are:

• The package closure was not sufficient and failed, allowing merchandise to fall out.
• The package was not sufficiently closed or sealed.

How to securely seal packages

Apply three strips of tape to both the top and bottom of the box so the middle and two edge seams are sealed.

Use a strong tape, such as:

• Pressure-sensitive plastic tape that is at least 2 inches (5.08cm) wide
• Nylon-reinforced filament tape that is at least 2 inches (5.08cm) wide
• Water-activated reinforced tape that is at least 3 inches (7.62cm) wide

Do not use masking tape, cellophane tape, duct tape, water-activated paper tapes, string, or wrap the box in paper because it will not provide a strong enough seal.

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Denial Reason: Insufficient packaging, cushioning, or protection

Specific claim denials that occur as a result of insufficient packaging, cushioning, or protection are:

• The merchandise was not properly placed within the packaging to sufficiently protect it.
• The merchandise was not sufficiently cushioned.
• The packaging was not sufficient to protect the merchandise.

How to properly cushion contents

Each item within the package should be wrapped separately with a sufficient amount of cushioning material. Each item should be surrounded by at least 2 inches (5.08cm) of cushioning and placed a minimum of 2 inches (5.08cm) away from the box walls. This prevents product-against-product damage and protects the contents from shock and vibration, which can pass from the outside of the box to the contents. Fragile items such as electronics, glass, ceramics, and artwork need separation from each other and from the corners, sides, top, and bottom of the box. These packages may require additional cushioning or a double (over) box.

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Denial Reason: Insufficient weight support

Specific claim denials that occur as the result of insufficient weight support are:

• The single-wall (or double-wall) box was not sufficient to support the product's weight.

How to determine if the box is strong enough to support the weight of the contents

We recommend choosing a box strength that is suitable for its contents based on the UPS Box Strength Guidelines. Never exceed the maximum gross weight limit for the box, which is printed on the Box Maker's Certificate on the bottom flap of most boxes. After years of testing and analysis, engineers at the Customer Solutions Package Lab have developed box strength specifications for single-package distribution.

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Denial Reason: The product's packaging closure failed, causing leakage

How to securely seal contents at risk of leakage

Make certain that caps or covers are secure to help ensure they do not loosen during transit and result in a leak. It is recommended that you add a heat induction foil seal to help prevent leakage.

When shipping liquids in a sealed bottle, it's important to apply closures with the correct application torque to ensure that the liner compresses and forms a strong seal. Proper application torque will also help prevent the closures from unravelling during vibration. Liquids in plastic bottles need to be separated from each other inside the corrugated shipping container. It is recommended that a corrugated divider be used to create cells for each bottle.

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Does Ups Charge For A Box

Denial Reason: Damage to the external case due to no protective covering

How to ship cases using a protective covering

Some contents come with their own containers or cases. These may not be durable enough to protect contents during shipment. As well, the exterior of these cases might not be adhesive resistant, causing labels to unravel while in transit. To minimize these items being placed in the UPS Corporate Overgoods division, we recommend that you place cases into a corrugated shipping container following the UPS Box Strength Guidelines.

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Denial Reason: The package lacked edge protection to prevent it from bending

How to protect package edges to prevent them from bending

Consider increasing the strength of the box or using angle-board (V-board) to increase the beam strength of the package. Either option will help prevent corners and edges from bending.

Ups Post Box Cost Estimate

Note: This page contains general packaging guidelines illustrate the minimum recommended steps to adequately protect package contents. Depending on package contents, additional steps may be necessary to ensure that packages are adequately and securely packed, wrapped, and cushioned for transportation.

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A post office box (often abbreviated P.O. Box or PO Box) is a uniquely-addressable lockable box located on the premises of a post office station.

In many countries, particularly in Africa, and the Middle East there is no 'door to door' delivery of mail. For example, should one post mail to a street address in Namibia, it will be returned to sender as undeliverable. [ [http://www.columbia.edu/kermit/postal.html#africa http://www.columbia.edu/kermit/postal.html#africa] ] Consequently renting a PO box has traditionally been the only way to receive mail in such countries, although some, like Jordan, are now introducing home delivery. [ [http://www.upu.int/faqs/en/projects/arab_countries/jordan_2.shtml http://www.upu.int/faqs/en/projects/arab_countries/jordan_2.shtml] ]

Generally, post office boxes are rented from the post office either by individuals or by businesses on a basis ranging from monthly to annual, and the cost of rent varies depending on the box size. Central business district or CBD PO boxes are usually more expensive than a rural PO box.

In the US, the rental rate used to be uniform across the country. Now, however, a postal facility can be in any of seven fee groups by location; in addition, certain customers qualify for free box rental.

In the United Kingdom, Royal Mail PO boxes are often little more than pigeon holes in the secure section of a Sorting Office, and are only accessible by staff. In such cases, the renter of the PO box will be issued with a card on which is written the PO box number and post office name, and must produce this to the desk staff when collecting mail. For an additional fee, the Royal Mail will deliver received items to the renter's geographical address.

Number of boxes

The quantity of post office boxes in a station varies widely. Stations of small areas are often equipped with fewer than 100 boxes, while stations in a CBD area may offer a combined quantity of over 100,000 post office boxes.

Numbering of boxes

Sometimes the numbering schemes of several post offices in the same suburb are combined so that, for example, 1-999 belongs to the Main Office, 1001-1999 to the North Office and so on. In many U.S. cities, the first two digits of the box number are tied to the last two digits of the ZIP code, leaving either three or four least significant digits to identify the P.O. box itself. For example, in Chicago, Illinois, P.O. boxes in the 11000 range are in ZIP code 60611, while those in the 12000 range are in ZIP code 60612, and so on.

In the United Kingdom, boxes are numbered consecutively. Each box is allocated a unique postcode, appropriate for the postal town in which the box is located.

Handedness

In some countries, PO boxes are usually numbered left to right, top to bottom, from the point of view of the postal worker on the inside, so that the boxes are numbered right to left from the point of view of the box-holder.

Other countries use numbering systems different from that just described. For example, in the United States, it is typical to number PO boxes from left to right from the point of view of the box-holder. In newer facilities, the boxes are numbered from top to bottom and then from left to right from the point of view of the box-holder; the least significant digit indicates the position of the box in a column.

Mounting of boxes

Post office boxes are usually mounted in a wall of the post office, either an external wall or a wall in a lobby, so that staff on the inside may deposit mail in a box, while a key holder on the outside of the building may open his or her box to empty the mail. In many post offices in the U.S., the P.O. box lobby is separate from the window-service lobby, so that the former may be kept open around the clock while the latter is locked after business hours. However, in the U.S. since the 1980s, in cities and large urban areas, post offices have tended to close box lobbies overnight because of the tendency of homeless people to use them for sleeping quarters. As a result, some box lobbies are accessible after-hours by customers who are provided a code to a door keypad.

Packages

Usps Po Box Rental Prices

If a parcel does not fit in a PO box, the postmaster will leave a note advising that customer to pick up that parcel from the counter. In some post offices, a key will be left in the PO box that corresponds to a larger, locked box where the patron may pick up his or her package if a signature is not required. Notes will also be left in the PO box in respect of COD and registered mail that has to be signed for.

Locked bags and caller service

Users receiving very large quantities of mail can use 'locked bags', which are numbered like PO boxes. In the United States, this service is called caller service, and the assigned number is called a caller number, although mail is typically addressed to 'P.O. Box (caller number).' [ [http://pe.usps.gov/Archive/HTML/DMMArchive1209/D920.htm http://pe.usps.gov/Archive/HTML/DMMArchive1209/D920.htm] ]

Sizes

In Australia, wall-mounted PO boxes come in three sizes, which are designed so that different sizes can be mixed almost completely arbitrarily on the wall. There are five sizes in the U.S., using that same design principle, although the boxes are normally arranged from the smallest boxes at the top to the largest at the bottom. The two largest sizes are configured as drawers.

Security

In the United Kingdom, anyone applying for a Royal Mail PO box must produce documentation to verify their home or business address. The Royal Mail will provide, on request, the geographical address relating to a PO box, unless the local Police have requested that the information be withheld.

See also

* Private Mail Bag - delivered to recipient by contractor.
* Post box - used for outgoing mail.
* [http://home.new.rr.com/theys/postboxdoorfronts.html Photos of Post Office box doors]

References

External links

Ups Post Box Cost 2020

* [http://www.usps.com/receive/businesssolutions/poboxrentals.htm?from=0001home&page=poboxrentals Information from the U.S. Postal Service on box rental]
* [http://www.austpost.com.au/BCP/0,1080,CH2149%257EMO19,00.html Information from Australia Post on box rental]
* [http://www.canadapost.ca/offerings/supplementary_services_pers/can/postal-e.asp Information from Canada Post on box rental]
* [http://www.royalmail.com/portal/rm/content2?catId=400144&mediaId=2600028 Information from the Royal Mail in the UK on box rental]
* [http://www.earthclassmail.com/pobox Information from Earth Class Mail on virtual PO box rental]
* [http://www.privatebox.co.nz/pobox.php Information from Private Box on online PO box rental]
* [http://home.new.rr.com/theys/postboxdoorfronts.html Photos of Post Office box doors]