Citrix Workspace Macbook Air



A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.

Cons: So I should first of all tell you that I use a MacBook Air and run Citrix on this every day. There is an obvious 'culture clash' here I feel. There is an obvious 'culture clash' here I feel. When I use Citrix to open a website that moves or animates in some way, such as www.rolex.com, which it is my job to use, it freezes every time. Citrix Workspace App Earlier Versions of Workspace app for Mac Subscribe to RSS notifications of new downloads. Workspace app for Mac. Citrix Workspace app 2102 for Mac. Citrix Workspace app 2101 for Mac. Citrix Workspace app 2012 for Mac.

The page is updated daily with new support articles and information. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.

There is a search box that you can use if looking for a specific fault. For example if you have an error code or error message, use that to perform a search. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter.

Receiver for Mac / Workspace app for Mac:

Workspace


wdt_IDBrief Description of IssueBrief Description of FixApplicable Product Versions Affected (if known)Link to supplemental Support Article(s)
1Bloomberg keyboard and finger print scanner not redirecting to Citrix session.Redirection of this device is not fully supported but there is a method to follow that can be tried to get it working, as explained in the CTX article.https://support.citrix.com/article/CTX227075
2Windows Mac users connect to NetScale full VPN, they cannot reach external websites. Split DNS is not working.This is by design. The Mac VPN client does not support split DNS so all DNS requests are sent to NetScaler for resolution. If NetScaler cannot resolve the domain name then users will get an invalid response. This issue will be fixed under an existing enhancement request.https://support.citrix.com/article/CTX225297
3When using HDX 3D Pro, a black box may appear around some custom cursors.This is a known issue and 32-bit cursors are being investigated as part of the product road maps for Citrix Receiver for Mac. Cursors that employ shadow effects for example are classed as 32-bit cursors and not currently supported by Receiver for Mac.https://support.citrix.com/article/CTX223626
4If using a proxy connection, communication over EDT fails.This is a known issue.Receiver for Mac 12.5.
5You receive an 'Initialization failed' error.This is caused by an upgrade to macOS Sierra. Upgrade to Receiver for Mac 12.3 which is compatible with this OS.
6Delivering a proxy.pac file to clients via NetScaler Session Policies works for Windows devices but now Mac.At the moment, only Windows devices are supported. Proxy PAC support for MacOS is currently being worked on.https://support.citrix.com/article/CTX227262
7When launching an application or desktop you may receive error 'System Extension Blocked'.A new feature introduced to MacOS High Sierra requires user approval to load any newly-installed third-party kernel extensions. Navigate to 'System Preferences -> Security & Privacy' and click 'Allow' against 'Citrix Systems Inc'.Citrix Receiver for Mac 12.7 and above, and MacOS High Sierra.https://support.citrix.com/article/CTX228208
8French Canadian special accent characters do not display correctly when accessing a Windows 7 VDA.Upgrade to Receiver for Mac 12.7.Citrix Receiver for Mac 12.4.https://support.citrix.com/article/CTX231623
9Alt+Tab does not switch properly all the time and Alt+Enter does not work in Excel.Upgrade to Receiver for Mac 12.7.Citrix Receiver for Mac 12.6.https://support.citrix.com/article/CTX231624
10When using a DisplayLink docking station with v3.1 drivers and Receiver for Mac there is a high ICA RTT spike over 1000ms.Upgrading to DisplayLink v4.0 drivers and MacOS 10.13 High Sierra resolves the issue. The issue is still being investigated for earlier MacOS versions.Citrix Receiver for Mac 12.6 and 12.7.https://support.citrix.com/article/CTX231625
Macbook

This document outlines the process to install the Citrix Workspace App for a Mac computer. The Citrix Workspace app runs the Virtual Applications & Desktops and must be installed on your computer for them to work. Aladdin knowledge driver download for windows 10.

1. Open up your internet browser of choice (we suggest google chrome or safari) Boso usb devices driver download for windows 10.

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2. Navigate to: https://www.citrix.com/downloads/workspace-app/mac/workspace-app-for-mac-latest.html
3. Click the button labeled 'Download Citrix Workspace app for Mac' to download the installer file.Windows

4. Save the file to your downloads folder (safari does this by default).
5. Navigate to your 'Downloads' folder and double click the CitrixWorkspaceApp.dmg file

6. Double click the 'Install Citrix Workspace' button.

Citrix workspace homepage
7. Select continue on the 'This package will run a program to determine if the software can be installed' prompt.

8. Click the 'Continue' button on the Welcome to the Citrix Workspace Installer window

9. Click the 'Continue' button on the Welcome to the Software License Agreement window

10. Click the 'Agree' button to agree to the terms of the software license agreement

11. Click the 'Install' button to install to the default location.

12. Type in your Mac Username and Password (not Apple ID username/password) and then click the 'Install Software' button.

13. Leave the check box 'Add Account' unchecked and click the 'Continue' button.


How To Install Citrix Workspace On Macbook Air

15. Click the 'Move to Trash' button (this will delete the download files to save hard drive space)

Citrix Workspace Mac App


16. Citrix Workspace App is now installed on your Mac and is ready to be used

Keywords:receiver, Citrix, virtual, vdi, desktops, apps, desktop, app, myapps,Suggest keywordsDoc ID:98572
Owner:Matthew H.Group:Fox Valley Technical College
Created:2020-03-09 14:57 CDTUpdated:2020-03-09 16:19 CDT
Sites:Fox Valley Technical College
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